Tag Archives: reflective listening
Someone says "1+1" the other reflects "2". They love each other.

Reflective Listening: the path to understanding

Listening is a search to find the treasure of the true person, as revealed verbally and nonverbally. (John Powell) In my last post here, I wrote about roadblocks to communication. When listening, “advising” or “reassuring” can undermine good communication and disservice the listener. Having described what not to do, I’ll now draw again upon Bolton’s People […]

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